The work culture of this manufacturing organisation can be described as one where the employee relations in spite of having union is quite smooth, trust worthy and harmonious. The absence rate is minimum; grievances are resolved quickly with sensitivity. The HR policies of the company are regarded as quite progressive, liberal and employees friendly. This might be the reason that the attrition rate was very low. Moreover, company promoters also believe in lifelong employment unless there is some integrity or moral issue involved. People who left were only for their career growth or starting their own business and there was always happing departure of employees and managers.
Since the organisation was on growth track and wanted to retain the market leader position, it was decided to expand the capacity visualising the future market demands. To add one more production line, company executed the contract with a foreign Machines manufacturer company. It was agreed that the supplier company will depute his technical...