The future of HR lies in Hybrid Model

The future of HR lies in Hybrid Model
To ensure automation complements, rather than replaces, emotional intelligence, organisations should utilize AI for data-driven insights while preserving human involvement in sensitive decision-making processes.

What are HR leaders’ key challenges when implementing automation tools while maintaining the human equation in employee engagement and keeping the workplace human?

SD Implementing automation in HR presents a delicate balancing act between driving efficiency and maintaining authentic employee engagement. The key challenge is ensuring that automation enhances, rather than detracts from, the human experience. According to the Deloitte Global Human Capital Trends 2022 report, 41% of HR leaders identified “maintaining a human touch” as the primary concern when introducing automation. The fear of job displacement adds another layer of complexity; the World Economic Forum projects that by 2025, 85 million jobs may be impacted by automation, fuelling employee anxiety.

To address these challenges, automation must be used strategically to complement human skills rather than replace them. At Zydus Wellness, we believe the key is to redeploy the time saved from administrative tasks into areas like employee development,...

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Shantanu Das

is currently heading the HR function as the Senior Vice President of Zydus Wellness. An XLRI alumnus, Shantanu is a veteran HR leader with over 28 years of experience and has held esteemed leadership positions throughout his career in MNCs.

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Shantanu Das

is currently heading the HR function as the Senior Vice President of Zydus Wellness. An XLRI alumnus, Shantanu is a veteran HR leader with over 28 years of experience and has held esteemed leadership positions throughout his career in MNCs.

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