Despite a lot of expectations and hype, certain HR technology opportunities failed to meet expectations, leading to a phase of disillusionment in areas of unified multi-country payroll, Voice-of-employee, next-gen workforce management, continuous performance management, machine learning in HR, workforce planning and employee well-being solutions.
What are HR leaders’ key challenges when implementing automation tools while maintaining the human equation in employee engagement and keeping the workplace human?
SR HR leaders face five main challenges when deploying automation tools while maintaining a human-centric workplace :
1. Skill Development : Identifying the right mix of expertise is increasingly challenging and therefore a balance is required across the three different expertise categories :
- Core Functional Expertise : Deep knowledge in areas like collective bargaining and employee motivation.
- Techno-Functional Expertise : Skills to configure systems and contribute to use-case documents.
- Hybrid Expertise : Combining functional and technical skills, often in AI-driven environments. The key is realizing that automation depends on both core functional and techno-functional expertise, not just hybrid skills.
2. Data Consistency and Clean Metrics...
