Need to Enhance Communication Levels and Grievance Resolution Maturity

Need to Enhance Communication Levels and Grievance Resolution Maturity
There have to be some opportunities for people in gig work to meet regularly and share their concerns and feedback in a personal forum as well. These will ensure that public outbursts become less frequent.

How should HR professionals address the lack of long-term job security and benefits in the gig workforce?

SN Gig work by definition is deliverable-based work and not linked to tenure or length of engagement. However, certain basic securities need to be built into the arrangement. Of these I would count insurance (both medical and life) and provident fund or equivalent to be the most important for starters as they ensure that there is a certain basic level of security for the individual. Second I would call out a certain lack of balance in the offerings to consumers, which in turn affects the quality of employment for the individual in gig work. I mean, do you need a pair of shoes in ten minutes, or a pizza in fifteen? Consumer promises of this nature often endanger the well-being of gig employees.

It is possibly different when it comes to knowledge-based gig work e.g. services around consulting, writing, editing, etc. The ability of gig workers to engage and negotiate in such situations is significantly better and they are often...

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Sameer Nagarajan

is the Founder, and CEO of HR consulting and advisory firm, "Essence Consulting" which offers strategic, process, and systems HR consulting services in India and the Middle East. He worked for 36 years in several leading companies such as Hindustan Unilever, Unilever, AF Ferguson & Co, and BPB where he performed strategic roles and spanned multiple countries.

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Sameer Nagarajan

is the Founder, and CEO of HR consulting and advisory firm, "Essence Consulting" which offers strategic, process, and systems HR consulting services in India and the Middle East. He worked for 36 years in several leading companies such as Hindustan Unilever, Unilever, AF Ferguson & Co, and BPB where he performed strategic roles and spanned multiple countries.

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