While it was inevitable that we all were forced to use technology to stay connected because of COVID, when the situation improves, it might be good to consider a hybrid model of working.
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Keeping others before yourself will help in understanding the situation of the other person and will help you in making a more informed judgment.
Empathy can only be practised when the environment is psychologically safe. Employees cannot be vulnerable if the environment punishes people for making mistakes.
Empathy requires specific conditions in which it can thrive. It demands time and attention to active listening and thoughtful speaking.
This can come only through the practice of mindful observation, active listening, and a commitment to not only the task but also to the individual and the organisation.
People Movement
