Employee engagement is the level of commitment and involvement an employee has towards their organisation and its values. An engaged employee is aware of business context and works with colleagues to improve performance within the job for the benefit of the organisation. It is a positive attitude held by the employees towards the organisation.
Would you believe when I say most workers hate their jobs? The reason is very simple, they are either not recognized by their superiors or they do not feel aligned with the overall scheme of leadership, organisation, and its vision.
Why should we be concerned about employee happiness? Aren’t there more important issues such as sales, marketing, finance, and operations? The truth is all these issues are better met by employees who are happy and enjoy their work. The first though would be to define what engagement means to your organisation. It may mean different to you, as your definition of ‘ideal employee’ may be different, from others.
Next step would be to distinguish between, engagement and its...
