What triggers workplace conflicts and how has the nature of these conflicts evolved over time? What emerging trends or challenges do you foresee in workplace conflict management?
SD When people from diverse backgrounds and cultures come to work with multiple perspectives, workplace conflict is naturally bound to occur. Workplace conflict may be overt or covert, between individual employees, managers, or teams and at all levels of the organisation. Conflicts are often multifaceted and negatively impact performance, productivity, and workplace culture.
The most common conflict in the workplace is Interpersonal Conflict which is triggered due to personal differences, communication breakdown, and cultural misunderstandings. Work-related factors like role ambiguity, diverse working styles, competing for limited resources, high workloads, unrealistic deadlines, and inequity of work-life imbalance all lead to conflict situations. In today’s diverse organisations, gender and generational issues often lead to conflict. Finally,...
