How do you understand employee experience and why it has gained so much importance in present time?
SM Let me address this with a story from Mahabharata, the great Indian epic. In the war of Kurukshetra, Krishna being the acquaintance to both the Kauravas and Pandavas, he offered his support to both the groups. However Krishna offered them to choose between his army and himself. He made it clear that either of the resources will support independently and not together. Whoever chooses his army will have the army fight for them, and not Krishna. Whoever chooses him, will get Krishna’s intelligence, dedication, loyalty but not the army! As he saw Arjuna first, he suggested Arjuna to choose first. Arjuna without any hesitation instantly chose Krishna’s support over the army. Duryodhan was happy as he thought the decision of Arjuna was naive and foolish. All of us know that this very decision of Arjuna was the game changer in winning the war, owing to the guidance, direction and insights of Krishna, in spite of being few in...
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