A recent research report by leading digital talent solutions provider NLB Services highlights that GCCs in India are poised for a notable 9.8% salary growth over the next 12 months. This trend underscores a deliberate shift in compensation strategies as organizations adapt to evolving talent demands and navigate macroeconomic challenges. Incidentally, 61% of India Inc. GCCs acknowledge higher salaries in the ecosystem.
The ‘India’s Talent Takeoff – The GCC 4.0 Story’ report indicates that GCCs are seen as top payers in Hyderabad (19%) and Mumbai (19%), especially in IT Software & Consulting (22%) and Banking/Financial Services (18%). Meanwhile, Delhi/NCR (21%) and Bengaluru (24%) show strong salary competitiveness, with notable parity in Telecom & Internet Services (12%). The strong salary growth spans across junior and mid-level roles, fueled by demand in fields like AI, ML, Cloud Computing, and Cybersecurity. On the contrary, senior roles are set for modest increases as organizations prioritize cost efficiency in leadership.
Interestingly, GCCs are also prioritizing skills and it is reflected in the pay parity trends in the ecosystem. AI/ML and Data Science professionals are commanding a premium of 30–50% above traditional IT roles, while Cloud Architects and Product Designers are seeing elevated salaries, fueled by generative AI and hybrid cloud adoption. Foundational digital and automation engineers, particularly in Industry 4.0 sectors, are experiencing close to 20–50% premiums. Cybersecurity experts are also anticipating double-digit increments as compliance and threat mitigation become even more critical.
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Sharing his views, Sachin Alug, CEO, NLB Services, said, “With India hosting over 55% of the world’s GCCs and projected to reach a market size of $110 billion by 2030, these centers have become critical nodes for organizations seeking agility, cost efficiency, and access to a vast talent pool. This growth trajectory is now translating into significant salary increases for employees, especially for specialized skills which are commanding higher premiums than ever before. However, despite this strong momentum, gender-based disparities still require attention, with women earning approximately 75–85% of male salaries on average, a gap which further widens at senior positions, reflecting the limited representation in leadership roles.”
“In Financial Services, we’re witnessing a transitional shift, with roles like Risk Analysts, Compliance Associates, Senior Risk Managers, FRM Leads, Heads of Compliance, and Global Finance Directors, commanding salaries in the range of Rs. 6–90+ LPA. Specialized skills in Risk and FRM are also yielding a 25–40% salary premium over traditional roles, underscoring the sector’s focus on talent retention and leadership. Demand for finance domain expertise is also expanding beyond core sectors, creating new opportunities”, he further added.
The report further highlights evolving GCC penetration beyond IT services, with Financial Services leading the way. Entry-level salaries range from Rs. 6–12 LPA, mid-level from Rs. 18–35 LPA, and senior roles up to Rs. 45–90+ LPA, reflecting a strong focus on talent retention and leadership development.
Furthermore, Marketing & Digital Advertising follows a similar trajectory, offering entry-level salaries of Rs. 5–10 LPA, mid-level Rs. 15–30 LPA, and senior roles Rs. 40–70+ LPA, underscoring the importance of digital expertise in driving business growth. Consumer Analytics function, on the contrary, is attracting a 15-30% salary premium over other roles.
Engineering & Manufacturing salaries range from Rs. 8–15 LPA at entry-level to Rs. 60–1.2 Cr+ for senior roles, reflecting the premium placed on technical skills and innovation. Meanwhile, HR & Talent Management roles start at Rs. 4–9 LPA (entry), rise to Rs. 12–25 LPA (mid), and reach Rs. 35–70+ LPA (senior), with analytics-focused roles earning 10–25% premiums, emphasizing the strategic role HR plays in talent acquisition and retention within GCCs.
Looking ahead, India’s GCC sector is expected to grow at a compound annual growth rate (CAGR) of 9–12% through 2030 and salaries are set to grow exponentially. According to the report findings, AI/ML engineer salaries are set to jump from Rs. 18–60 LPA in 2025 to Rs. 40 L–1.5 Cr+ by 2030. Cybersecurity leadership roles will rise from Rs. 25–90 LPA to Rs. 55 L–2.2 Cr+, Industry 4.0 specialists from Rs. 15–45 LPA to Rs. 35 L–1.2 Cr+, and strategic HR leaders from Rs. 12–50 LPA to Rs. 25 L–1 Cr+. Strategic HR initiatives and niche tech certifications could drive 35–55% salary hikes. Regional variations will also play a significant role, with Tier-1 hubs like Bengaluru and Hyderabad potentially seeing niche AI and cybersecurity roles surpassing Rs. 2 Cr annually.
As GCCs continue to expand their footprint across India’s metropolitan hubs and Tier-2 cities alike, they are not only transforming global business strategies but also reshaping the country’s economic landscape by creating high-quality employment opportunities and fostering innovation at scale.
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