India’s GCC Revolution: The HR Imperative for Global Leadership

India's GCC Revolution: The HR Imperative for Global Leadership
This is more than an opportunity; it's a responsibility. India's workforce is its greatest asset, and HR is its most strategic enabler.

India is on the brink of transforming into the world’s most influential hub for Global Capability Centers (GCCs). No longer mere cost-saving outposts, GCCs in India have evolved into engines of innovation, driving breakthroughs in quantum computing, artificial intelligence, augmented reality, virtual reality, and more. These centers are developing technologies that will define the next decade of global progress.

However, as the world sets its gaze on India, the role of Human Resources (HR) becomes the bedrock of this transformation. The workforce-predominantly Gen Y and Z-brings youthful energy, digital savvy, and a hunger for purpose. Yetto fully capitalize on this potential, HR must overcome significant challenges in attracting, developing, and retaining talent. India’s rise as a global GCC leader hinges on HR’s ability to align its people strategy with the demands of cutting-edge innovation.

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Ranjan Sarkar

is Advisor - Director - Astravise Services Pvt. Ltd. (GCC Advisory & Consulting) and Advisor- Hr & Corp. Affairs at Eptisa Engineering, Kolkata.

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Ranjan Sarkar

is Advisor - Director - Astravise Services Pvt. Ltd. (GCC Advisory & Consulting) and Advisor- Hr & Corp. Affairs at Eptisa Engineering, Kolkata.

January 2025

2025: Work & Workplace - January 2025

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