HR would need to work as an agile function

February 7, 2022

engagement

HR professionals need to be 100 percent sure that automation is here to aid and not replace the human touch. It needs to be leveraged to make the employee experience personalized which essentially means understanding their unique specific needs, preferences, and aspirations.

As HR function seems becoming more automated, what are some of the most important areas we see transforming workplaces by digital adaptation?

RS Much like any other industry, digital transformation of HR management has become critical in the age of technological disruption. Listed below are some important areas which continue to transform the workplace environment.

Employee experience

It is one of the biggest indicators of business success today especially with organisations engaging with employees who now are expected to operate at higher margins than the competition. Today’s employee experience depends on a seamless digital experience, and it is said that this factor of a company meeting their technology needs aids in employee stickiness. This is the new normal. Use of technology is the science of engagement where measuring and analysing employee sentiment on a day-to-day basis is critical. The use of chatbots for example, empowers both the employee and the HR team to keep the engagement conversation...

Rakhi Shaha

currently is the Vice President - Human Resources, Mobileum, a leading global provider of analytics solutions for roaming and network services, security, risk management, and testing & monitoring solutions. A seasoned HR professional with over 19 years of experience in the IT industry, Rakhi excels in designing and implementing programs & processes for the HR functions for India and other countries. She has vast experience in building high performance teams, establishing the global HR Shared Services practice, pioneering talent management initiatives and leading HR transformation efforts in the M&A space.

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