What kind of specific traits and mindsets are required to lead businesses during the crisis?
SL Leading in a crisis is different from leading in regular times because these are times of high uncertainty and stress for everyone. These are also the times when leadership is tested the most because people are looking at their leaders to help make sense of what is happening and what they should do next.
Therefore, the first trait of a leader in being able to lead well in a crisis is the leaders’ ability to lead themselves. Are they really able to manage their own levels of stress first and foremost?
Then second-are they able to understand what is happening around them and make sense of what are often fast-changing and ambiguous signals? The nature of any crisis is that information changes very rapidly, and therefore the leader must have good sources of information and also the ability to make sense of...
