The pandemic has compelled Indian companies to rethink business, employability and competencies that reshape workplace capabilities. Fully remote and hybrid work models have been forcibly layered onto in-person knowledge, skills and abilities (KSA) of the existing workforce. Working with a virtual or hybrid operating models, job flexibility and cost-effective installations leverage human capital with technology but these usually suffer from screen fatigue, reduced social cues and loss of group dynamics necessary for individual, team and organisational success. What is needed is a planned intentional matching of the knowledge type sought with virtual, hybrid or in-person conditions. What organisations need is a well defined Capability development programmes to improve in-person knowledge, skills and abilities (KSAs) of individuals, sociological groups and communities to improve the Social well – being and Psychological wellness necessary for organisational growth especially during the economic or pandemic crises.
One has to redefine Capabilities as the managers’...
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