For organizations to maintain any level of sustainable success, they must learn to operate in ambiguity and constant disruption. HRs contribution to building a culture that not only tolerates this climate but also thrives in it will separate the winners from the losers.
Every 400 years, the legendary Phoenix Bird rises high in the sky and then circles the heaven a few times. It is said that during this circling the sky, the bird is torn between its yearning to hurtle into the flame and the fear of facing its own end. It finally decides on what it is destined for – Renewal. It plunges itself into the eternal fire, only to rise again in a new, renewed Avtar and to live for another four hundred years.
I was reminded about this story in the context of the challenges HR is facing during the Covid-19 crisis. Plunging into the unknown crisis, not being certain about how to cope with uncertainty and without any precedents to fall back upon, many HR and business leaders, suddenly seemed to have frozen in their track – unable to move, unable to think...