“CEOs get the CHROs they deserve!”, said the Senior HR leader. Though I did sense that this statement was triggered by the highly frustrated state he was in, it made me think deeply about the topic.
There is no doubt on the importance of the CEO-CHRO relationship, for them and for the rest of the organization. The CEO and the CHRO need to work very closely with each other on a lot of important and/or sensitive matters, and hence an effective relationship between them based on mutual respect and trust is critical. Lack of alignment between the CEO and CHRO, apart from creating a lot of frustration for both, can slow down decision-making, lead to suboptimal decisions, reduce response speed on critical issues and also lead to lack of commitment and passive resistance. It can also give the impression to the rest of the organization that the leadership team is like a ‘house divided against itself’.
Again, there is no doubt on whether the HR function (and the CHRO as the head of HR) should be business-oriented/business-aligned. HR exists to support...
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