As HR professionals, our work is about so much more than policies and compliance; it’s about building a workplace where people feel valued and are empowered to achieve their best. Over my career, I’ve developed several initiatives designed to inspire connection, accountability, and engagement. These initiatives emerged from real challenges and were tailored to meet the specific needs of each organisation. Here are some of the experiences that shaped my HR journey and the lessons they taught me :
1. Army Step :
Building a Fearless Culture for Error Reporting and Data Integrity
In highly regulated industries like pharmaceuticals, human error can have serious consequences. In one past role, we encountered a challenge in our Quality Control (QC) team. Chemists were often hesitant to report minor errors due to the fear of disciplinary action, which, in turn, led to data integrity concerns. This hesitation was troubling in an industry where accuracy is paramount for ensuring public safety and product...