HR needs to set quantitative goals and devote appropriate resources toward achieving innovation. Welcoming feedback from customers and key stakeholders in developing new HR strategies to meet business needs is also an important step in that direction.
INNOVATIVE HR
Most HR leaders are now reasonably tech savvy and while they may not speak the language of an IT professional, are well able to understand systems, technology, value delivery and costs. The rapid proliferation of AI systems in the market well reflects this understanding.