Artificial Intelligence

In conversation with the Business Manager, Sahana Rao talks about the impact of increasing use of AI tools in HR processes and systems, how the workforce will be transformed in 2025, benefits and challenges, ethical use of data, maintaining privacy, and balancing automation with human touch...

HR, by its very nature, relies heavily on emotional intelligence and people skills, often categorized as "right-brain" functions. These include fostering organisational culture, employee engagement, leadership development, and conflict resolution.

The path to AI assimilation within HR systems is fraught with challenges, including ethical concerns, data privacy issues, and employee apprehension towards AI.