How is the concept of next-gen leadership evolving in the face of current business situations?
BR The nature of challenges for leaders is shifting significantly. The technological advances in almost every field, and the digital progress, is throwing up possibilities galore. Adoption of new ways of thinking and doing, adapting to the changing environment constantly, and dealing with constant flux are some of the challenges for leaders.
Customers will have many choices and the access to these choices creating abundance. The customers and employees at large will also have a much stronger voice, opinions and the means to quickly share them and create influence others. The key question for organizational leaders would be : “How and what value do I create which is fulfilling a customer/consumer need, and can lead to a sustainable model which takes care of all stakeholders – shareholders, customers and employees?” We are already seeing...