Building Harmonious Union-Management Relationship

Industrial relations are seen as relationships between employees and employers within the organisational settings. The field of industrial relations looks at the relationship between management and workers, particularly group of workers represented by a union. Industrial relations are a dynamic socio-economic process. It has two faces like a coin. “Conflict” and “Cooperation”. Relationship starting with cooperation sometimes changes into conflict and after its resolution again changes into cooperation. This changing process is a continuous feature. The relationship between union and management is based on mutual adjustments on interests and goals. It depends on economic, social and psychological satisfaction of the parties. Higher the satisfaction level, healthier the relationship. But how do we achieve this or how shall we reach to that satisfaction level in order to build and maintain the relationship we talk about. We all acknowledge that a positive work environment is an important factor in encouraging and maintaining the participation of employees in...