Balancing Technology with the Human Touch in HR : A Modern Dilemma

Balancing Technology with the Human Touch in HR : A Modern Dilemma
Balancing technology with the human touch is not just a challenge but an opportunity for HR leaders to redefine their roles in the modern workplace.

In the ever-evolving world of work, technology has revolutionized the way we operate, and the field of Human Resources (HR) is no exception. From AI-driven recruitment tools to advanced HRMS platforms, technology has transformed HR processes, making them faster, smarter, and more efficient. However, as organisations embrace these innovations, a critical question arises: how can we balance technological advancements with the irreplaceable human touch that defines HR?

This article delves into the intricate dynamics of integrating technology into HR while maintaining the empathy and personal connection essential for fostering a thriving workplace culture.

The Role of Technology in HR

Technology in HR serves multiple purposes, from automating repetitive tasks to providing actionable insights. Here are some ways technology is reshaping HR :

1. Recruitment and Talent Acquisition

AI-powered platforms analyze resumes, predict candidate success rates, and streamline hiring processes. Video interviewing tools, for...

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Gopala Krishna Mantha

is a dynamic HR leader with 18 years of transformative experience in human resource management. Currently serving as the Head of HR at Apollo Home Healthcare Ltd., Gopal brings a unique blend of strategic vision and operational expertise to the healthcare sector.

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Author

Gopala Krishna Mantha

is a dynamic HR leader with 18 years of transformative experience in human resource management. Currently serving as the Head of HR at Apollo Home Healthcare Ltd., Gopal brings a unique blend of strategic vision and operational expertise to the healthcare sector.

February 2025

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