He looked at me and smiled. Knowing smile. Good barmen vibe well with their regular customers. They understand what customer wants without a word spoken. He picked up a bowl of potato wedges and kept it on my table.
Author - Vivek S Patwardhan
Vivek S Patwardhan, a former Global HR Head of Asian paints having spent 33 years with the organisation, is a renowned Industrial Relations expert of the country. He was also associated with Tata Institute of Social Sciences during 2006-07 as TISCO Chair Professor.
A prolific writer, Vivek has edited book on Industrial relations and authored book on same subject in Marathi language also apart from the book "The Lulu Duologues'. His blogs on Employee Relations issues are very popular. He has been conferred with multipole awards like Indian Blogger Award in 2013 and 2017, Lifetime Achievement Award by alma mater MILS in 2018,by NHRDN South Gujarat Chapter and FOSTIIMA in 2022.
He is also on the board of reputed companies as independent Director.
What are the HR challenges before organizations in the post lockdown situation? I asked this question to a group of eminent HR Leaders, and sought their permission to publish their response. Different perspectives of these thinkers enrich our understanding of the situation. My gratitude to the six...