High touch moments are going to be more and more important because they are at the core of what makes us human. Human-human connection can never be replaced entirely by technology.
Author - Dr. Shalini Lal
an organisational thought leader and an advisor to leading Indian Organisations, has over two decades of experience working in both Indian and global organisations in senior roles like Escorts Agri and Deustche Bank. She is Founder of Unqbe-an education and advisory firm around the Future of Work.
She is a PhD in Org. Science (UCLA), an MBA (IIM-A) having also penned down a book, 'The Secret Life of Organisations' (Hachette, 2019), specially meant for the young professional entering the workplace.
Second is to take the lead in any re-structuring process. Organizational structures for the future will need to be innovative and flexible. And as organizations consider what form to take post Covid, HR leaders could act as advisors on these structures. HR leaders should also play a very active...
Such programs would have space for some inner work where people have an opportunity to develop greater self-awareness, then the program should have space for understanding the many skills that go into becoming a better leader. And third a process that helps them develop these skills over time.