The future of work will hinge on how we blend flexibility, technology, well-being, and inclusivity. HR leaders must guide organisations to adapt, ensuring that innovation and human connection go hand in hand.
Author - Dr. Sarmistha Roychowdhury
is a seasoned HR leader with 20+ years of experience across power & energy, chemicals, manufacturing, finance, telecom, and technology. She specializes in talent management, succession planning, and employee engagement. A trusted advisor to C-suite executives, she uses data-driven insights to optimize workforce planning and performance. Dr. Roychowdhury excels in digital HR transformations, integrating AI and automation to enhance employee experiences. She has received awards such as HR Innovation and Super Achiever.
By adopting these HRM practices, FinTech companies can improve their customer retention by creating a positive and productive workforce experience, where employees are engaged, motivated, and satisfied, and deliver value to customers.
People Movement
