1. The ED Divakar Shah lacked empathy and compassion. He lacked understanding capability from the employee’s point of view and his only sole purpose was to support his boss Ketanbhai’s decision and ensure that his instructions are carried out. It can also be seen from the case study...
The thing that went wrong is when the hotel business of Omkar started expanding, doing good and started generating more revenue and profits and Omkar suddenly felt that he needed to take his hotel brand to the next level and thus grow.
1. I think that the issue has to do with the overall organizational work culture, the working habits, the way it has been built, systemized or ingrained and the way all are working right now. It seems that everyone is working in isolation. There is employee disconnect and disengagement. If we see...
Setup emergency contact nos. or details as whom to reach out in these times and make sure that this information is easily available/communicated to all including to its customers & suppliers.
People Movement
