The role of HR is becoming more critical than ever- ranging from AI integration to workforce polarization-and demands leadership that balances compliance with innovation.
Author - Lopamudra Banerjee
currently is Head- Human Resource at Carrier Midea India Private Limited. As the HR Head for CMI, Lopa plays a key role in contributing to the growth of the India business. Lopamudra is a passionate Coach and also loves to connect with young minds and frequently delivers guest lectures in higher educational institutions on different topics leveraging her industry experience. She also enjoys the role of a mentor to professionals facilitating career transformations.
It is very difficult for HR & the organisation to keep themselves away from treating this as a purely personal matter as it is bound to impact colleagues around the two involved in this kind of a relationship.
As the organisation of the future takes shape and employee experience occupies centre stage, HR should be the driving force for many initiatives: mapping talent to value; making the workforce more flexible; and developing an HR tech ecosystem etc.
I don't agree that the middle management is responsible for their plight. Organisations have a responsibility to ensure that the middle management which is the backbone of an organisation thrives. The first and most important mechanism I feel is continuous and transparent communication.
HR needs to set quantitative goals and devote appropriate resources toward achieving innovation. Welcoming feedback from customers and key stakeholders in developing new HR strategies to meet business needs is also an important step in that direction.