Seniors are reinforcing the need to stay safe, to extend support to colleagues across borders, and to demonstrate empathetic resilience and agility, in order to focus on client work that is most important, and reprioritize work that is not client critical.
Author - Debjani Roy
Technology is expected to play a role in here. HR Managers will have to scout around and carefully pick and choose from technology solutions available in the market. There could be 3 possible areas which could adopt such technologies for HR to push through employee care solutions.