Frustration in the workplace often doesn't go away by itself, and can get worse if left alone. Handling employee frustration is a very delicate task and it's important for managers to know not only what they should do, but also what they should avoid doing at all costs.
Author - Annapurna A
currently is head - HR & Admn. - India, South Asia, Dubai & Global Talent acquistion at Fime India Pvt. Ltd and Founder of Emotionalytics and Co. She possesses more than 25 years of rich experience in HR Operations, Change Management, Leadership, Learning and Development and Organization Development. Annapurna is a certified Director by Institute of Directors (IOD) and a certified Design Thinking Practioner. She is a recipient of many recognitions. Few among others are Top 20 HR Impactful Leaders 2022 ,Top 100 Asia Best HR leaders 2022. Featured in Business Today, Bloomberg. Global Emerging Leaders Awards 2022 and Woman of Excellence Award for Emotional Wellness 2022 at ISLE Awards 2022 by LIT Skills and Government of Karnataka.
Why the element of empathy has gained importance in the workplace post covid phase and how it impacts the work culture? AA Empathy is the ability to experience and relate to the thoughts, emotions or experience of others. Empathy is more than simple sympathy, which is being able to understand and...