How do you decode the Middle Riddle? What are the most relevant issues involved with middle managers in the organisations?
LC In simplistic terms – Middle Riddle is majorly about inability of mid-level managers to discharge people manager responsibility effectively, efficiently and productively. They are in true sense a bridge between strategy and execution. In majority of the organisations they are not involved in the design of strategy at any stage or there are communication gaps around how the strategy has to be executed, therefore, they fail to adequately plan and deliver. This causes the muddle for the organisation and hence it’s a riddle for the leadership.
Major areas where mid-level managers fail is alignment between strategic goals and operational goals. This hinders the strategy execution process and more often than not they tend to be in crisis management mode. Ideally, it is expected of them to play the role of a coach to...
