Four-Day Workweek: Fad or Future?

Four-Day Workweek: Fad or Future?

The idea of a four-day workweek is no longer the pipe dream it once seemed. With the pandemic forcing organizations to rethink traditional work structures, companies across industries have started experimenting with shorter weeks, claiming productivity gains, happier employees, and even cost savings. But is it a practical solution for every business, or does it belong in the realm of wishful thinking?

Trials in the United States, United Kingdom, and Ireland have produced promising results. A six-month pilot in 2022, involving 33 companies, saw 27 of them rate the experience a near-perfect success. Employees reported feeling more motivated, and companies observed better performance and morale. In the UK, a similar trial with 70 firms led 86 percent of them to permanently adopt a four-day schedule. The benefits are compelling, yet the question remains: does the model fit all industries equally?

Microsoft Japan offered one of the most cited success stories. In 2019, it introduced a four-day workweek, complemented by tighter time management — meetings were capped at 30 minutes, and collaborative tools replaced cumbersome email threads. The experiment led to a 40 percent productivity increase and cut electricity usage by nearly a quarter. Another case, New Zealand’s Perpetual Guardian, focused on flexibility rather than rigid work compression. Employees were trusted to manage their schedules, resulting in a 20 percent productivity rise and a marked improvement in work-life balance. These examples point to the promise of shorter weeks, but the reality is not as straightforward for every industry.

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Marketing and advertising, for instance, present unique challenges. These fields thrive on constant collaboration, often involving creative teams, strategists, developers, and media specialists working across departments and geographies. Agencies like MOBILISE, which supports clients in multiple time zones, have further found the four-day model less feasible. Their work is defined by interactions, brainstorming sessions, and tight deadlines — none of which align easily with reduced workdays.

For agencies, flexibility, rather than rigid schedules, has proven more practical. Team members operate on objective-based workloads instead of fixed hours. This approach is supplemented with additional paid leaves for personal milestones like birthdays or anniversaries, as well as volunteering and sabbaticals. Industries with more predictable workflows — such as software development or administrative roles — are better suited to the four-day model. Conversely, fields like healthcare, retail, and education face structural barriers, as these roles often require physical presence and continuous availability. Legal and consulting firms, where billing is tied to hours worked, also encounter significant obstacles. While some organizations have explored alternatives like project-based billing, these require overhauls in both culture and process.

The resistance among larger firms can also be attributed to entrenched hierarchies and rigid workflows. Smaller, more agile companies have shown greater willingness to experiment, often driven by a clearer understanding of their operational nuances. Yet, even for them, the success of a shorter workweek depends on trust. Without it, employees may feel scrutinized, undermining the very benefits the model seeks to deliver.

Ultimately, the appeal of the four-day workweek is less about fewer hours and more about flexibility and trust. Employees crave autonomy over their time — whether through remote work, flexible hours, or reduced workloads on certain days. For many organizations, offering choice and control can be just as effective as cutting hours. While the four-day week has captured the imagination of many, it’s not a universal solution. The model works best when tailored to the unique needs and rhythms of a business.

What the growing conversation about four-day workweeks does reflect is a larger shift in the way we think about work. People want to feel trusted and valued, and they expect their workplaces to adapt to their changing priorities. Whether it’s shorter weeks, hybrid arrangements, or other innovations, the future of work is not about rigid schedules but about creating environments where both employees and businesses thrive.

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Nupur Dayal

is the Director of MOBILISE, a digital marketing agency that operates across India, Singapore and the United States.

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Nupur Dayal

is the Director of MOBILISE, a digital marketing agency that operates across India, Singapore and the United States.

January 2025

2025: Work & Workplace - January 2025
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