What kind of specific traits and mindsets are required to lead businesses during the crisis?
SY Most important & critical leadership trait will be to keep calm and avoid reactive approach or decisions. Need for clear & consistent communication with focus on listening leadership trait to set direction, guide on way forward & create assurance. Opportunity sensing mind set will greatly help lead the way during crisis.
What resources and leadership differentiating actions fuel the change process in such abnormal environments?
SY Distributed Leadership strategy will be the most effective way of handling such crisis. Part of the new normal, Transformational Leadership with creation of a “Shared Goal” will be the need of the hour. Leading change or embracing change pro-actively can be well achieved through decentralised & empowered teams.
